Document360 vs Confluence
Customer-facing knowledge base versus internal documentation.
Verdict
Document360 is built to publish polished public help centres. Confluence is built for internal collaboration. The audience decides this one.
Choose Document360 if
You are publishing documentation for customers.
Choose Confluence if
You are documenting for your own team.
Consider LemPlates if
You are documenting work that people need to carry out step by step.